If 'Do you wish to hide solutions tab from Requester?' is set to 'Yes', ‘Popular Solutions’ widget will not be available in self-service portal customization page. The removed widgets can be added back by just clicking on the widget from the removed widgets list.Īn alert message 'Not yet published' will be displayed until the design is published. All removed default widgets and the last three removed external widgets will be listed. If any default/external widget is removed, it will be displayed under removed default/external widgets.The newly added widget(s) will be displayed in the portal and can be re-sized and positioned accordingly.Enter the widget name and its corresponding web address in the space provided and click 'Add'.Publish: The customization done will be saved and applied and will be visible to all users.Preview: Preview displays a wholesome view of the page before saving the desired settings.Actions: Drafts pertaining to design can be cleared/saved and changes can be discarded.Properties: Upto four columns can be displayed with desired layout and background color.Widget: My Request Summary, Announcements, Popular Solutions, Submit Your Request, My Approvals, Portal Usage Video & Help document are the default widgets.The Self Service Portal Customization window will be displayed with five options: This option can be accessed by clicking on Admin>Self-Service Portal Settings >Customize Self-Service Portal.Ĭlick 'Customize Self-Service Portal'. The widgets can be positioned anywhere in the screen and can re-sized through easy drag and extend/compress. This customization option allows the administrator to re-arrange, restore, add, delete, hide and re-size the widgets. The Self-Service Portal can be designed and customized by the administrator to display it in a way that he/she requires the users to view it.
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